Ava Medical Intakeby AssistCall

Pilot details

Start small. Test the whole handoff.

Tell us about your business and the offer you’re considering. We’ll confirm fit, scope and billing before activation.

A practical launch sequence

  1. Scope the calls. Agree one location or team, the included script, destinations and the coverage window.
  2. Approve the words. Review the greeting, questions, boundaries, fallback and any recording notices required for your use.
  3. Test before forwarding. Use fictional scenarios. Check ordinary calls, failed transfers and unsupported requests.
  4. Review the pilot. Agree the review date, included minutes, overage budget and what happens at the cap.

Use business contact details only.

This launch is for general office information only. Do not provide symptoms, medical records, insurance details or other patient information. AssistCall does not currently sign BAAs. For medical emergencies, call your local emergency number.

Prefer a conversation? Choose a time with AssistCall.

Tell us about your team.

All fields are business details. No patient, client, case or payment information.

No payment is collected here. Submitting does not activate a plan.

A defined pilot. A clear price.

Start with the right scope.

Monthly US-dollar pricing. No plan starts until you approve the written scope and billing terms.

General front desk

$299 / month

+ $500 one-time setup

One office · one receptionist · one phone number

1,000 minutes included / month
$0.25 per additional minute with an agreed overage budget

  • One approved general-information script
  • Business-hours, overflow or after-hours answering
  • Patient-specific requests directed to your office
  • One script update per month; email support

Booking: General information only; no patient intake or booking

Connections: No patient-system integration included

Discuss this pilot

Scheduling readiness

Conditional offer · readiness review required

$750 / month

+ $1,500 one-time setup

Proposed scope: one office and one scheduling connection

3,000 minutes included / month
$0.25 per additional minute with an agreed overage budget

  • Requirements and integration review first
  • Required agreements and safeguards must be in place
  • One scheduling workflow, tested before activation
  • Maintenance scope confirmed in the written pilot

Booking: Not available for activation until readiness requirements are met

Connections: One tested scheduling connection in the proposed scope

Discuss readiness

All plans cover inbound US calls with your chosen business-hours, overflow or after-hours schedule. One AI receptionist and one local number per included location. Unused minutes do not roll over. Pilot billing uses connected time rounded up to the next minute per call. Additional locations, scripts, premium/toll-free numbers, SMS, third-party subscriptions and new custom integrations require an agreed quote. Email support is during US Eastern business hours; no 24/7 human support or response-time guarantee is included. We agree the usage cap and fallback before activation. Existing AssistCall customer terms are unchanged.

The practical details

Before your first call.

Does Ava collect patient information?

Not in this launch. The general-information pilot does not collect patient-specific details or access records. Callers are directed to the practice.

Can Ava schedule medical appointments?

Not in the current pilot. The scheduling offer is conditional on the required agreements, safeguards and a tested scheduling connection.

Can we use this as emergency triage?

No. Ava is not a medical professional or an emergency service. Your approved greeting must tell callers how to reach appropriate urgent help.