Approve the information
Give us public office details, approved FAQs and the number patients should call.
Workflow & connections
From the first ring to a useful next step.
Start with the questions your website can answer.
Set the boundaries
Patient records, symptoms, treatment, prescriptions and appointment details stay with your practice.
Test ordinary questions
Check office hours, directions and off-script requests before forwarding any calls.
Connections with a clear scope.
We agree access and test the complete workflow before promising an external system action.
Available for the general-information pilot
Approved public FAQs and office contact instructions. One office and one information script.
Requires a separate readiness review
Patient-specific workflows need the required agreements and safeguards. AssistCall does not currently sign BAAs.
Not connected for this launch
No EHR access or medical scheduling. Direct booking is conditional on a tested connection and the required agreements.
One AssistCall service
One account.
People who know your setup.
Your account, support and service agreement are with AssistCall, a Starling Global product. This website focuses on your industry; it does not create a separate service provider.
Keep your current line where forwarding is supported. We check forwarding, hours, fallback behavior and the notification recipient during setup.
Review pilot detailsYour workflow, first
Let’s map your first week.
Bring the calls you want covered. We’ll agree the script, handoff and limits.