The operational decision
Keep temporary access changes separate from the permanent address. Public information becomes stale when office operations change. A lightweight review habit is more useful than a large launch document that nobody updates after the first week.
Prepare the workflow
Obtain facilities-approved public directions, specify the date range and check signs at the temporary route; do not share construction-only paths.
Example wording for approval
“During this fictional renovation, visitors use the labelled temporary entrance. Please follow current public signs and contact the office about any uncertainty.”
Worked example
A fictional renovation moves reception access to a temporary side entrance for two weeks. Store the start, end and facilities approver with the public directions. Near the end date, ask whether the original entrance is available; the assistant should not assume construction finished on schedule without the office's approved update. The review should also remove temporary text from printed or web directions when the normal route is restored, preventing conflicting instructions across channels.
Handoff record
Record these task-specific fields: temporary entrance, effective dates, facilities owner, restoration check.
Acceptance check
Ask for directions after the renovation end date. The assistant should not keep repeating the temporary route unless the office extends it.
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